Some DJ profiles carry a badge reading **Protected by GigGuard**.

## What it says

Opening the badge shows:

> GigGuard is enabled for DJs that are dedicated to providing exceptional service and reliability. They are committed to upholding the highest professional standards and enhancing client satisfaction.

On a booking, you'll be told the event is eligible for GigGuard.

## What it signals

It's about service standards and reliability rather than musical skill. It's associated with our top subscription tier and isn't something a DJ can simply switch on.

For a client, it speaks to the worry that a mix can't address: will this person actually turn up, communicate properly, and do what they said?

## How it differs from the other badges

| Badge | What it means |
|---|---|
| **Verified** | The DJ confirmed their identity with government ID |
| **PLATINUM** | The DJ is on our top plan |
| **GigGuard** | Service standards and reliability |

See [Verified and Platinum Badges](/hc/clients/articles/1786047501-understanding-dj-badges-verified-platinum).

## How much weight to give it

Useful as a tiebreaker between two DJs who look similar. Not a substitute for the things that actually predict a good event:

1. **Reviews** from clients who completed real bookings here
2. **Mixes** — whether they sound right for your crowd
3. **Completed events** — a track record
4. **How they answer your first message**

A DJ without the badge isn't unreliable. Plenty of excellent DJs are on lower plans.

## What protects every booking

Whatever badges a DJ has, every DJfindr booking comes with the same structure: a written itemised proposal, documents you sign, a cancellation deadline, payment handled through the platform with receipts, and support if something goes wrong.

That applies to every DJ here. See [How DJfindr Handles Your Payment](/hc/clients/articles/how-djfindr-handles-booking-payments).

## If something goes wrong

The route is the same regardless of badges — report it, and contact support with your **Event Proposal ID**. See [If Something Goes Wrong at Your Event](/hc/clients/articles/1786047502-reporting-issues).