If a DJ, a message, or a profile breaks our rules, report it. It's how we act on it.

## When to report

- Abusive, threatening, or harassing messages
- Pressure to pay outside DJfindr, or to cancel a booking and pay directly
- A profile using someone else's photos, mixes, or identity
- A DJ who didn't turn up or didn't deliver what was agreed
- Offensive content on a profile or post
- Anything that felt unsafe at your event

## From a conversation

Open the conversation in **Inbox** and use the **Report** action. Best for anything said in messages — we can see the thread.

## From a profile

Open the DJ's profile, use the **...** menu, and select **Report**. Best for the profile content itself.

## Through support

Go to **Help** and choose **Report Abuse**. Be specific about where it happened. These are treated as urgent.

## The Report Abuse form

Linked in the footer of any page, and useful when you're not logged in. It asks for your **Full Name** and **Email**, the **Entity** involved, the **Abuse URL**, and an **Explanation**.

The URL is the most important field. A report naming a page gets acted on; one saying "a DJ scammed me" with nothing to identify them usually can't be.

## What to include

- The DJ's name or profile link
- Your **Event Proposal ID** if there's a booking involved
- Dates and times
- What was said or done, quoted where you can
- Screenshots, especially of anything that happened off-platform

## Keep it on DJfindr while it's happening

If a DJ starts pushing you to text or pay directly, keep replying inside DJfindr. Moving the conversation loses the record — and the record is what lets us act.

## Copyright

If someone is using your copyrighted material, that's a different form. See [Submitting a DMCA Request](/hc/clients/articles/1786146323-submitting-a-dmca-request).

## What happens next

We review the report and act on the account where warranted. Accounts accumulate strikes for breaking the rules, and enough of them restricts the account. We don't share the outcome of a report about another user.

## If money is involved

Report it, and contact **support@djfindr.com** with your **Event Proposal ID** and **Payment ID**. Payments made through DJfindr have a record we can work from. Money you sent a DJ directly, outside the platform, is much harder for anyone to help with.