Help & Guides for Clients Help Center

Categories

Booking DJs

Reviewing & Accepting Proposals
Sending Inquiries to a DJ
Discovering DJs
How to Book a DJ on DJfindr

Managing Events

Managing Your Events as a Client

Payments

Secure Payments for Clients

Reviews

Leaving Reviews [Guide]

2 · Searching & Discovering DJs

How to search for local DJs
Filtering by genre and event type
Understanding DJ prices and hourly rates
What do the DJ badges mean (Verified, Platinum)?

3 · Discover Feed

Using the Discover feed to find talent
Saving/Liking a mix or post

4 · Booking a DJ

Sending a booking request
Understanding the booking statuses (Pending, Proposed, Confirmed)
Reviewing and accepting a proposal
Negotiating the price
Canceling a booking request

5 · Payments

Accepted payment methods
When is my card charged?
Refunds and the cancellation policy
What is the DJfindr Service Fee?

6 · Messaging

How to contact your booked DJ
Reporting inappropriate behavior

7 · Reviews & Ratings

Leaving a review for your DJ
Can I change my review later?

9 · Appearance & Preferences

Using Dark Mode
Notification settings

8 · Account & Security

Updating your email or password
Deleting your client account

10 · Tools

Creating an event mood board (Coming Soon)

11 · Troubleshooting

I need to report a no-show DJ
A DJ requested payment off-platform
I can't find my booking confirmation

1 · Getting Started / Onboarding

Getting started with DJfindr as a client
Creating your client account
Completing the client onboarding steps
Navigating the Client Dashboard

Home 11 · Troubleshooting A DJ requested payment off-platform

A DJ requested payment off-platform

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Parth

Last updated on Aug 4, 2026

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