If your booking uses a deposit structure, there's a second payment. This article is about that date, because missing it is the single most expensive mistake you can make on DJfindr.
The date
Your remaining balance falls due 7 days before your event start date.
You'll see it on your confirmed event under a Heads up... notice, with the exact date spelled out.
What happens if it isn't paid
If you fail to complete payment by the due date, the event will be canceled and the deposit will be forfeited.
That's the actual consequence: no DJ, and your deposit gone. It isn't a decision someone makes — it's how a deposit booking works.
Making sure it doesn't happen
Put the date in your calendar when you accept the proposal. Not the event date — the balance date, seven days earlier. See Adding Your Event to Your Calendar.
Check your card. An expired card is the most common cause of a failed balance payment. Look at your saved cards a couple of weeks out.
Keep payment notifications on. Under Settings → Account → Preferences → Notifications. This is the one category not to switch off. See Choosing Which Notifications You Receive.
Pay early if you can. Nothing stops you paying the balance ahead of the due date once it's payable.
Before it's due
The remainder shows as a locked, greyed-out payment with its due date. That's normal — it becomes payable closer to the event.
If a payment fails
Retry the same day. You'll be shown the reason, and most are fixable in a minute. See What to Do if a Payment Fails.
If you can't pay in time
Message your DJ before the date, not after. A DJ who knows on Tuesday that you'll pay on Friday will usually work with you. One who discovers a cancelled booking after the fact has already lost the date and kept the deposit.
Paying it
Open your event, go to the Payments tab, and select Review & Pay on the remainder. Or use Pay now on the Progress tab.
Checking where you stand
The Payments Overview panel shows Event Total, Amount Paid, and Remaining Balance.