Documents are the agreements attached to your booking — cancellation terms, venue access, equipment, and anything else the DJ has included. You complete them from the Documents tab of your event.
Completing one
- Open the Documents tab.
- Select a document to open it.
- Read it.
- Complete it in the way it asks.
- Select Complete.
The three acceptance types
| Type | What you do |
|---|---|
| Signature | Draw your signature in the box. Clear Signature starts over |
| Checkbox | Tick the box confirming you've read and accept it |
| View | Open it and mark it as read |
Each carries a line confirming you're the client for this event and that you've read and accept the contents. Signature and checkbox documents can't be completed without doing that step — you'll be prompted if you try.
Document statuses
| Status | Meaning |
|---|---|
| Action Required | Waiting on you |
| Processing | Your completion is being recorded |
| Completed | Done |
Read them, genuinely
These are the terms of your booking. The cancellation and refund document in particular sets out the deadline for cancelling and what happens after it — that's real money.
If something in a document doesn't match what you agreed in messages, raise it before completing. Once completed, it's a record.
What gets recorded
On completion we capture the date, your name and email, your IP address, and your signature if there was one. A PDF of the completed document is generated for both of you.
This protects both sides. If the DJ later disputes something the document covers, there's a timestamped record of exactly what was agreed.
Keeping copies
Every document has a download icon, and the completed version is available afterwards from the same tab. Worth saving the cancellation policy somewhere you'll find it.
If you have questions
Message the DJ before completing. Once done, you've agreed to it.
Do you have to?
Documents marked Action Required need completing for the booking to proceed. If you're not comfortable with a term, that's a conversation to have with the DJ, who can revise the proposal — not something to skip.